Effective Date: August 27, 2025 · Version: v1.2
1. Acceptance and Agreement
By downloading, installing, or using the PutPin mobile application (“App”), you agree to be bound by these Terms of Service (“Terms”). If you do not agree, do not use the App.
1.1 Electronic Acceptance Declaration
When you accept these Terms, the following information is automatically recorded:
- Acceptance Date and Time: The exact date and time of acceptance
- IP Address: For security and verification purposes
- Terms Version: The version of the Terms you accepted
- Device Information: Basic technical details about your device
1.2 Record Retention and Transparency
- Retention Period: Acceptance records are stored as long as your account remains active.
- Archiving: If your account is deleted, records are archived for 7 years due to legal requirements.
- Access Right: You may request access to these records.
- Legal Validity: This electronic acceptance has the same legal force as a signed document.
2. Service Description
PutPin allows users to create location-based pins, share audio and text, and interact with others.
3. User Accounts and Age Restriction
Login requires a verified Google, Apple, or email account.
Anonymous users cannot create or interact with pins.
Users are responsible for account security.
3.1 Age Restriction (COPPA Compliance)
The App is only for users 13+.
Data from under-13 users is not knowingly collected. If discovered, accounts are terminated and data deleted.
4. Acceptable Use
You agree to follow the law, respect others, and use the App only as intended.
5. Prohibited Activities
Strict zero-tolerance policy for:
- Offensive or harmful content (profanity, hate, pornographic, violent, illegal)
- Harassment or bullying
- Spam, fraud, fake accounts
- Copyright infringement
- Security abuse or manipulation
5.1 Moderation and Quarantine
- Pins can be reported under multiple categories (Spam, Hate Speech, Inappropriate, Violence, Other).
- Pins reported by 5 users → quarantined.
- Users blocked by 7 users → quarantined pending review.
- Blocked users cannot interact or see each other’s content.
- Urgent cases reviewed within 2 hours, all others within 24 hours.
- Illegal content may be shared with authorities.
5.2 AI-Assisted Content Moderation
User-generated content (text and audio) may also be reviewed by automated AI systems on a daily basis.
- These systems analyze content to detect hate speech, harassment, explicit or illegal material.
- AI review supplements user reports and manual moderation.
- Automated moderation is performed securely; data is not shared with unauthorized third parties.
6. Content and IP
Users retain ownership of uploaded content but grant a limited license for App functionality.
7. Privacy
Personal data is processed as described in our Privacy Policy.
8. Service Interruptions
Temporary interruptions may occur due to technical maintenance, updates, or other reasons.
9. Reporting and Blocking System (Summary)
- “Report Pin” feature for objectionable content
- 24-hour guaranteed response time
- Blocking functionality for unwanted interactions
- Automatic quarantine system for repeated violations
10. Account Termination
- Accounts violating these Terms may be suspended or terminated without notice.
- You may delete your account at any time.
11. Disclaimer of Liability
The App is provided “as is.” We do not guarantee uninterrupted or error-free operation. We are not responsible for damages arising from use of the App.
12. Changes to Terms
We may modify these Terms at any time. Significant changes will be communicated via in-App notifications. Continued use of the App after changes indicates acceptance.
13. Governing Law
These Terms are governed by the laws of the Republic of Türkiye. Disputes will be resolved in Turkish courts.
14. Contact and Support
- Legal Questions: [email protected]
- Technical Support: [email protected]
- Content Reporting: [email protected]
- General Inquiries: [email protected]
Our support team is available 24/7 and responds to all requests within 24 hours.